The well known phrase… “Patience is a virtue” when exercised consistently we remain focused and in control, yet when the opposite occurs and we react allowing frustration and anger to take over, those who happen to be around us or directly involved, instantly pick up on the mood and immediately the atmosphere reflects the negative emotion back. To keep a happy and positive office environment, you need to bear this basic human behavioural trait in mind… Make sure your office is a calm zone! How? See the Resources page for tips…

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